Privacy Policy

PRIVACY POLICY

Last updated: May 26, 2026

1. Introduction

Mini-Drones.com (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, the legal basis for processing it, and your rights regarding your personal data when you visit or make a purchase from mini-drones.com.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

When you visit our store or place an order, we may collect the following information:

Full name, email address, phone number, and delivery address
Payment information (processed securely through our payment providers — we do not store card details)
Browsing behavior, device information, and IP address
Order history and communication records

3. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

Performance of a contract — to process and fulfill your orders, send confirmations and shipping updates
Legal obligation — to comply with accounting, tax, and regulatory requirements
Legitimate interests — to improve our website, analyze traffic, and prevent fraud
Consent — to send marketing communications; you may withdraw your consent at any time (see Section 10)

4. How We Use Your Information

We use your personal data to:

Process and fulfill your orders
Send order confirmations, shipping updates, and tracking information
Respond to your customer service inquiries
Improve our website and shopping experience
Send marketing communications (only with your explicit consent)
Comply with legal and regulatory obligations

5. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties solely to operate our business, including:

Shipping and logistics partners — to deliver your orders
Payment processors — to handle transactions securely
Marketing and analytics platforms — e.g., Google Analytics (used under legitimate interest; anonymized where possible)
Shopify — our e-commerce platform provider (see Shopify’s Privacy Policy)

All third parties are contractually required to handle your data in accordance with applicable privacy laws and may not use it for their own purposes.

6. Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. We use the following categories of cookies:

Strictly necessary cookies — essential for the website to function (no consent required)
Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics); require your consent
Marketing cookies — used to deliver relevant advertisements; require your consent

Upon your first visit, you will be asked to consent to non-essential cookies via our cookie banner. You can manage or withdraw your cookie preferences at any time through your browser settings or our cookie consent tool.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law:

Order and transaction data: minimum 5 years for accounting and legal compliance
Marketing data: until you withdraw your consent or unsubscribe
Browsing and analytics data: typically 26 months (Google Analytics default)

8. Your Rights

Depending on your location, you have the following rights regarding your personal data:

Right to access — request a copy of the data we hold about you
Right to rectification — request correction of inaccurate data
Right to erasure — request deletion of your personal data (“right to be forgotten”)
Right to object — object to processing based on legitimate interests or for direct marketing
Right to restriction — request that we limit how we use your data
Right to data portability — request your data in a structured, machine-readable format
Right to withdraw consent — for any processing based on consent (e.g., marketing emails), you may withdraw at any time without affecting the lawfulness of prior processing

EU/EEA residents have these rights under the GDPR. To exercise any of these rights, contact us at contact@mini-drones.com. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority. In France, this is the CNIL. A full list of EU supervisory authorities is available at edpb.europa.eu.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. All transactions are encrypted using SSL/TLS technology. Access to personal data is restricted to authorized personnel only.

10. Marketing Communications & Consent Withdrawal

We will only send you marketing emails if you have explicitly opted in. You can withdraw your consent and unsubscribe at any time by:

Clicking the “Unsubscribe” link in any marketing email
Contacting us directly at contact@mini-drones.com

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

11. International Data Transfers

As we operate globally from Thailand, your personal data may be transferred to and processed in countries outside your own, including countries that may not provide the same level of data protection as your home country.

Where we transfer data from the EU/EEA to third countries, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses (SCCs) approved by the European Commission
Transfers to providers certified under equivalent frameworks where applicable

For more information on the safeguards applied to your data transfers, contact us at contact@mini-drones.com.

12. Children’s Privacy

Our store is not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically. For significant changes, we will notify you by email where possible.