Customs & Duties

International Shipping: Customs & Duties Information

Thank you for choosing Mini-Drones.com! We ship our mini-drones worldwide to bring the excitement of aerial photography to customers everywhere.

Important Information About International Orders

⚠️ Please note: Customs duties, import taxes, and any additional fees are not included in your order total and are the responsibility of the buyer.

What Are Customs Duties and Import Taxes?

When you order products from another country, your local customs authority may charge:

  • Customs duties: Taxes imposed on imported goods
  • Import taxes (VAT/GST): Value-added tax or goods and services tax
  • Handling fees: Administrative fees charged by customs or courier services

These charges vary by country and are determined by your local customs authority based on the declared value of your shipment.

Who Pays These Fees?

As the buyer, you are responsible for paying any customs duties, import taxes, and handling fees required by your country. These fees are collected by the courier or postal service at the time of delivery or clearance.

How Much Will I Pay?

The amount varies depending on:

  • Your country's customs regulations
  • The declared value of your order
  • The type of product (drones and electronics)
  • Your country's tax rates and thresholds

We recommend contacting your local customs office or checking your country's customs website to estimate potential charges before placing your order.

How to Avoid Surprises

To ensure a smooth delivery experience:

  1. Research your country's import regulations before ordering
  2. Check duty-free thresholds - some countries don't charge duties below certain amounts
  3. Be prepared to pay customs fees when your package arrives
  4. Provide accurate contact information so customs can reach you if needed

Customs Declaration

We accurately declare all shipments with the correct product description and value as required by international shipping regulations. We cannot mark items as "gifts" or undervalue shipments, as this violates customs laws.

Delivery Delays Due to Customs

Please note that customs clearance can add time to your delivery. Delays are beyond our control and vary by country. Your package may be held by customs for inspection or assessment of duties.

Refused or Unclaimed Packages

If you refuse delivery or fail to pay required customs fees, the package will be returned to us. In this case:

  • You will be responsible for return shipping costs
  • Original shipping fees are non-refundable
  • Refunds will be issued minus all shipping costs and any customs fees we incur

Need Help?

If you have questions about customs and duties for your specific country, we recommend:

  • Contacting your local customs office
  • Checking your country's customs website
  • Consulting with your local postal service or courier

For questions about your order, shipping status, or our products, please contact our customer service team.

Country-Specific Resources

Here are some helpful links to customs information for popular destinations:

By placing an order with Mini-Drones.com, you acknowledge that you understand and accept responsibility for any customs duties, import taxes, and fees required by your country.

Thank you for your understanding and happy flying! 🚁