Customer Service & FAQ

Customer Service

We're here to help! If you have any questions or need assistance, please don't hesitate to reach out to us.

We typically respond within 24 hours during business days.

Frequently Asked Questions

Ordering & Payment

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other secure payment methods through our checkout.

Q: Is my payment information secure?
A: Yes, all transactions are encrypted and processed through secure payment gateways.

Shipping & Delivery

Q: How long does shipping take?
A: Shipping times vary by location. You'll receive tracking information once your order ships.

Q: Do you ship internationally?
A: Please contact us at contact@mini-drones.com for international shipping inquiries.

Products

Q: I'm a beginner. Which drone should I choose?
A: We recommend starting with our Drones $30-50 collection, which features beginner-friendly models that are easy to fly and affordable.

Q: Do your drones come with batteries?
A: Most of our drones include batteries, but please check individual product descriptions for specific details.

Q: What's the difference between the price ranges?
A: Higher-priced drones typically offer better cameras, longer flight times, more advanced features, and enhanced durability.